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Frequently Asked Questions

Why choose Diamond Warranty?

The Management and Staff of Diamond Warranty Corporation have over 100 years combined automotive experience in dealership, service department, warranty and service contract administration with an excellent industry track record.

When does my coverage start?

With a Diamond Warranty Service plan you get Day One Mile One coverage. That means your vehicle is fully protected as soon as you drive away from the dealership. For vehicles that still have a remainder of factory warranty left, your Diamond Warranty Service plan starts when the factory warranty is over.

What am I responsible for?

You are responsible for any work that is not authorized, any applicable sales tax and your deductible.

What components are covered under my contract?

All components that you see listed under the "covered components" section are covered under the terms of the service contract that you have purchased.

Where do I take my car if it needs to be fixed?

You can take your vehicle to any reputable licensed repair facility. Ask them to diagnose the problem with your vehicle and to call Diamond Warranty with said diagnosis to open a claim before any work is done on the vehicle using our toll-free telephone number: 1-800-384-5023

How does my claim get paid?

Your claim gets paid directly to your Repair Facility either by credit card or check.

Are there any vehicle eligibility requirements?

Depending on contract type, we cover vehicles up to 15 model years old and 175,000 miles at the time of sale. See individual dealer guideline books for limitations on year, mileage, and terms.

Is my contract transferable to another person, or another vehicle that I purchase?

Your Diamond Warranty service contract can be transferred to another owner if you sell your vehicle. Your contract is not transferable to another vehicle.